North American Society for Sport Management

Web Site & Business Office Survey

   

We are seeking feedback from the users of the NASSM web site on ways in which the site can be improved to better suit our members as well as the general public. Please complete the following questions, the click the Finish button.

Membership Status
  1. What is your current membership status?
    professional member
student member
emeritus member
former member
not a member
  2. How long have you been a member?
    less than 1 year
1 to 5 years
6 to 10 years
11 years or more
not a member
  3. How often do you access the NASSM web site?
    less than once per month
1 to 4 times per month
5 to 8 times per month
9 times or more per month
  4. Where do you access the NASSM site from?
    work/school
home
both
New Web Site
  5. Please rate whether you agree or disagree with the following statements:
 
   a) I like the design of the new web site.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   b) I find the organization of the information easy to understand.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   c) I find the member login easy to use.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   d) In general, I find the site easy to use.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
Information on the Web Site
  6. Please rate how important you think the following information on the web site is:
 
   a) Information about the NASSM conference
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   b) Information about the Journal of Sport Management
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   c) General information about NASSM (purpose, history, executive council, etc.)
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   d) Information about EASM and SMAANZ
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   e) List of universities offering sport management programs
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   f) Newsletter and ListServ information
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   g) Resume Bank
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   h) Professional Village
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   i) Information about joining NASSM
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   j) Information about renewing NASSM memberships
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   k) News and press releases
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   l) List of professional members
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   m) List of student members
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   n) Online elections and voting
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   o) Member-only forums
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   p) Ability to search the site
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
New Features of the Web Site
  7. Please rate how important you think the following features for the web site would be if they were made available to you (note that some of these features have been part of the conference web site in the past):
 
   a) Online membership sign-up and renewal
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   b) Online conference registration
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   c) Online conference registration integrated with membership renewal
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   d) Online conference abstracts for current conference
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   e) Online conference abstracts for past conferences
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   f) Online document archive (meeting minutes, constitutional documents, etc.)
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   g) Rebuild and improve the Resume Bank
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
 
   h) Rebuild and improve the Professional Village
   
 
very
unimportant
unimportant neutral important very
important
  no
opinion
General Questions About the Web Site
  8. What aspects of the NASSM web site do you like the best? Why?
   
  9. What aspects of the NASSM web site do you dislike the most? Why?
   
  10. Have you ever had any difficulties accessing information or using the web site since it has been re-designed? If so, please describe what happened.
   
  11. Do you have any ideas for new content or features you would like to see on the NASSM web site? Please describe them.
   
Business Office Operations
  12. How often do you contact the NASSM Business Office?
    less than once per year
1 to 4 times per year
5 to 8 times per year
9 times or more per year
  13. Please rate whether you agree or disagree with the following statements:
 
   a) The Business Office staff are friendly and professional.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   b) The Business Office is well organized.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   c) Membership problems have been handled by the Business Office in a timely fashion.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
 
   d) In general, I find the Business Office easy to work with.
   
 
strongly
disagree
disagree neutral agree strongly
agree
  no
opinion
  14. Have you ever had any difficulties accessing information from the Business Office? If so, please describe what happened.
   
   
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Questions? Email us at web@nassm.com